FAQ

Unfortunately, complimentary fuel is not included in the price of your car hire. We kindly ask for you to return the car to us with the same amount of fuel as when the hire started.

This is a common practice in car rentals where customers are responsible for refilling the fuel tank before returning the vehicle. It ensures that the next customer receives the car with a full tank and can start their rental without any inconvenience.

To avoid any additional charges, I recommend returning the car with the same fuel level as when you picked it up. It’s a good idea to keep track of the fuel gauge during your rental period so that you can refill it accordingly before returning the vehicle. If you have any specific questions or concerns regarding the fuel policy, I recommend reaching out to us directly for further clarification.

A standard mileage allowance of 100 miles per day means that you are allowed to drive up to 100 miles each day without incurring any additional charges. This mileage allowance is typically included in the base price of the car hire and is meant to cover the average daily distance traveled by most customers.

If you exceed the daily mileage allowance, there may be additional charges per mile/kilometer driven beyond the included limit. It’s important to review the terms and conditions of your specific car hire agreement to understand the exact details of the mileage allowance and any potential charges for exceeding it.

If you have any further questions or concerns about the mileage allowance or any other aspects of your car hire, I recommend contacting us directly for clarification.

Yes, we can deliver your rental directly to your home or place of work. Additional costs apply for this service outside of central London.

Our minimum rental period is two days from Monday-Thursday and weekend hires are from Friday-Monday.

You will be asked to pay a damage deposit unless you opt to have our drivers present. If you require additional information, then please contact our team via phone or Whatsapp.

All our static hire services come with a no smoking policy, and sitting on the vehicle is not prohibited. To find out more information on our policies, please speak with our team.

Our chauffeurs can meet you at any airport in the UK, as long as you provide flight times for your departure or arrival. We have drivers who are available 24/7 and offer a meet and greet service, so you can be sure that you will not be late.

Sure , you can ask our chauffeurs to assist you.